Tuesday, January 26, 2016

LoyaltyMatch included in the Forrester Wave Customer Loyalty Solutions for Midsize Organizations - Q1/16 report



Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. It works with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 500,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients.

LoyaltyMatch is thrilled to announce we have been included in Forrester Wave Customer Loyalty Solutions for Midsize Organizations - Q1/16 report. The report details findings on how well each vendor fulfills Forrester criteria and where it stands in relation to other vendor solutions in order to help customer insights (CI) professionals supporting loyalty strategy to select the right partner. The Forrester data shows that improving customer loyalty is likely to be a top marketing priority for 82% of global marketing decision makers at midsize organizations in the next 12 months. As a result, they seek loyalty solutions that help companies identify and track customers, reward behavior, and drive deeper engagement and relationships.